I am not receiving good customer service. Guys look at my interaction with Gamehouse



GH : GameHouse : It's good to game.        

 






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Hi Sherna2005,


We'd love to hear what you think of our customer service.


Please note that this is purely based on your interaction with the representative. If your issue/ question is still unresolved, please do not rate this ticket.


Instead please respond to the last email you received from our Customer Support Team. If you haven't seen the response from our Customer Support Team, please check your spam folder, or send them another message by email via support@gamehouse.com.


Please take a moment to answer one simple question by clicking either link below:


How would you rate the support you received?


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Here's a reminder of what your ticket was about:


Birgit (GameHouse Support)

Dec 6, 11:08 CET


Hi Sherna,


Thanks for getting in touch with GameHouse Support for games downloaded from www.gamehouse.com.


There is a dedicated support team for the GameHouse games downloaded from the app stores, Steam and Facebook Gameroom. Please send a new email to the Mobile support team to ghos@gamehouse.com and they'll be happy to help :)


To have your inquiry answered as quickly as possible, please do not forward this email, but rather submit a new request.


Enjoy your day!


Kind regards,


Birgit

GameHouse Support


Sherna2005

Dec 3, 15:09 CET


I bought the full package of Sally’s Salon on my IPad. I deleted the app then downloaded it again. I can’t restore my levels on my iPad. Also saying there’s no record of me buying the $9.99 package. Pls help


This email is a service from GameHouse Support. Delivered by Zendesk.


 


Copyright 2000-2015 GameHouse, Inc. P.O. Box 91123, Seattle, WA 98111-9223.



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Rated 3.9 - 14 reviews

About GameHouse

GameHouse is a major gaming & online games company operating the e-commerce site gamehouse.com. GameHouse sells its products and services in the gaming & online games vertical, offering discounts and promo codes to its customers infrequently. GameHouse has good ratings among shoppers on Knoji, with 14 ratings and an average rating of 3.9 stars. GameHouse scores well compared to other brands in the gaming & online games industry, providing 7 e-commerce features to better serve its customers.

GameHouse's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that GameHouse may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that GameHouse may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
No
It appears that GameHouse may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that GameHouse may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that GameHouse may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that GameHouse may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
GameHouse supports a promo code box on their website. Check the GameHouse promo codes page for the latest coupon codes from GameHouse. Read full answer >>
Black Friday Ad:
Maybe
It appears that GameHouse may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that GameHouse may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that GameHouse may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that GameHouse may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
GameHouse offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that GameHouse may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Yes
GameHouse offers gift cards and discounted gift cards during special promotional events. Find gift cards for GameHouse. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that GameHouse may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that GameHouse may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that GameHouse may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that GameHouse may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that GameHouse may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
GameHouse offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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